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Jul 14, 2022

"I think we do ourselves such a disservice to not acknowledge that iterative process, to just pretend that it’s yes/no, black/white. It’s never been the world we live in, but it certainly isn’t now."

Jarel LaPan Hill, the former city manager of the City of Santa Fe, NM, shares the complexity lessons learned managing an organization through Covid and how we might carry them forward.