Nov 19, 2019
“We see restaurants and essentially the people in them as vending machines for our needs. We push buttons and we expect things to come out.”
Nov 5, 2019
“That can also happen in the game! In whatever match it is, it can all be going one way, the momentum’s going, and then suddenly a small event--as in complex systems--tips the system . . . and suddenly the whole game is transformed.”
Keith Johnston, co-founder of Cultivating Leadership, writer, and passionate fan...